FAQ

• • website has a search function to help you find the parts you need. You can also contact our customer service team at southerncaliforniaammunition@gmail.com or by phone at +1 (909) 276-0917 for assistance.

Firearm Parts & FFL Transfers

• Q: What is an FFL?

  • A: FFL stands for Federal Firearms License. An FFL dealer is a licensed firearms retailer who can legally transfer firearm parts subject to ATF regulations.

• Q: How do I know if a part requires an FFL transfer?

  • A: The product description will indicate if an FFL is required for purchase.

• Q: How do I complete an FFL transfer?

  • A: During checkout, you will be prompted to provide the FFL holder's name, contact information, and FFL license number. You will also need to arrange with your chosen FFL dealer to receive the transfer. Please be aware that your FFL dealer may charge a separate fee for receiving and transferring the firearm part.

Ammunition

• Q: What calibers of ammunition do you sell?

  • A: We offer a wide variety of calibers and types of ammunition. Please browse our Ammunition category on the website to see our current selection.

• Q: How old do I need to be to purchase ammunition?

  • A: Federal law prohibits the sale of ammunition to anyone under the age of 21. By placing an order for ammunition, you are certifying that you are 21 years of age or older.

• Q: Do you have any restrictions on ammunition sales?

  • A: Yes, we cannot ship ammunition to certain states or localities with restrictions on ammunition sales. Please check your local laws before placing your order.

Returns & Exchanges

• Q: What is your return policy?

  • A: So Cal Ammunition offers returns on eligible items within 30 days of delivery. Please see our full Return Policy for details on eligibility and return procedures.

• Q: Can I return ammunition?

  • A: No, due to safety concerns, we cannot accept returns on any ammunition purchases.

• Q: Can I exchange an item?

  • A: Yes, you can exchange an eligible item for a different item within 30 days of delivery. Please see our full Return Policy for details.

Shipping

• Q: How much does shipping cost?

  • A: Shipping costs are calculated at checkout based on your order weight, destination, and chosen shipping method. We offer a variety of shipping methods through reputable carriers.

• Q: Do you offer expedited shipping?

  • A: Yes, we offer expedited shipping options for faster delivery.

• Q: Do you offer international shipping?

  • A: No, So Cal Ammunition does not currently offer international shipping.

Account & Security

• Q: How do I create an account?

  • A: You can create an account by clicking on the "Create Account" link on the website.

• Q: How do I update my account information?

• A: You can update your account information by logging in to your account and clicking on the "My Account" section.
  
  
  

Customer Service

• Q: How can I contact customer service?

  • A: You can contact our customer service team by email at southerncaliforniaammunition@gmail.com or by phone at +1 (909) 276-0917. Our customer service hours are Monday-Friday, 9:00 AM to 5:00 PM PST.

• Q: How long will it take to receive a response from customer service?

  • A: We strive to respond to all customer service inquiries within 24 business hours.

Website & Orders

• Q: Do I need to create an account to place an order?

  • A: No, you can checkout as a guest without creating an account. However, creating an account allows you to save your billing and shipping information for faster checkout in the future.

• Q: Can I cancel my order?

  • A: Yes, you may cancel your order free of charge if it has not yet been shipped. Please contact customer service as soon as possible if you wish to cancel your order.

• Q: What if I receive a damaged item?

  • A: If you receive a damaged item, please contact customer service immediately. We will work with you to resolve the issue.

Safety & Compliance

• Q: How can I safely handle and store firearms and ammunition?

  • A: So Cal Ammunition recommends following all safety guidelines established by the National Rifle Association (NRA) and other reputable firearms safety organizations. You can find these resources online at National Rifle Association safety courses link: NRA

• Q: What are the laws and regulations in my area regarding firearms and ammunition?

  • A: Laws and regulations regarding firearms and ammunition can vary by state and locality. We recommend checking with your local law enforcement agency or government websites for the most up-to-date information.

• Q: Can I use So Cal Ammunition products for illegal purposes?

  • A: So Cal Ammunition products are intended for lawful use only. We will not fulfill orders for products that will be used for illegal purposes.

Company

• Q: Where is So Cal Ammunition located?

  • A: So Cal Ammunition is a licensed online retailer based in California. We do not have a physical storefront at this time.

• Q: Do you offer wholesale pricing?

  • A: We do not currently offer wholesale pricing.

• Q: How can I learn more about So Cal Ammunition?

  • A: You can learn more about So Cal Ammunition by browsing our website or contacting customer service.

• Email: southerncaliforniaammunition@gmail.com
• Phone: +1 (909) 276-0917